DigitalRakshak™
Official Privacy Document

Privacy Policy

Your trust is our priority. Learn how we collect, use, and protect your personal information.

Effective

Immediately

Version

1.0

Jurisdiction

Gandhinagar, IN

Grievance Email

grievance@DigitalRakshak.com

1. Introduction

DigitalRakshak InfoTech Pvt. Ltd. (hereinafter "DigitalRakshak") owns and manages the website www.DigitalRakshak.Com (hereinafter "Website or Platform") to enable its users to digitally store, access, and manage their employee's / product user's information and also, to facilitate its users in handling verification requests or reference checks for purposes like employment, tenancy, matrimonial, loan sanction or other legitimate purposes.

This Privacy Policy will describe the following:

  • What information we collect
  • How information is used
  • With whom it is shared
  • How information can be corrected
  • How it is secured
  • Who to contact with concerns or questions

2. General

This Privacy Policy applies to all current and former users accessing or using Our Website, whether for the purposes of our Services or otherwise engaging with us through email or other means (collectively, "You" or "Your").

By accessing or using Our Website or by otherwise giving Us Your information, You confirm that You have the capacity to enter into a legally binding contract and have read, understood, and agreed to the practices and policies outlined in this Privacy Policy.

You hereby consent to Our collection, use, sharing, and disclosure of Your employee/contractor/user information as described in this Privacy Policy.

We may modify, add or delete from this Privacy Policy from time to time, and Your continued access to, or use of the Website will be deemed to be an acceptance of the said changes. If You do not agree with this Privacy Policy at any time, in part or as a whole, do not access/use the Website or services provided through the Website, or provide Us with any of Your information.

If You are accessing or using the Website from any location outside India, You will be solely liable for compliance with any local laws, as may be applicable.

3. Information We May Collect From You

Information Request

When requesting materials, we may collect name, job title, address, email, phone, IP, company name, country, ID copy, credit check, and professional interests.

Client App Login

Login information such as account, username, and password for platform access.

BGV / Verification Services

Full name, employee ID, title, joining/last working date, DOB, compensation, email, phone, ID proofs (Passport, Aadhaar, PAN, DL), references, and credit checks.

Job Applicants

Name, email, country of residence, address, phone number, and resume information.

Billing Information

Billing address, PAN, Goods & Service Tax Identification Number.

Blog, Insights, Newsletters

Email address for subscriptions.

Indirect Information

Domain name, browser type, device, date/time, pages visited, referring URL, and other analytics data.

DigitalRakshak may employ third-party companies to facilitate these services with limited access to personal information.

4. Purposes For Which Your Personal Information Is Collected And Used

For Providing Our Services

Processing information on behalf of controller clients to verify accuracy and authenticity including location data validation.

For Marketing Purposes

Newsletters, event invitations, alerts, blog posts. Opt-out available via link or contacting support.

For Compliance With Legal Obligations

Legal and regulatory compliance, fraud detection, and defense of legal rights.

For Conducting Searches

Cross-referencing personal information with public/private databases as contractually necessary.

For Administering The Relationship

Due diligence, payment processing, accounting, auditing, billing, and support services.

5. Disclosure Of Your Personal Information

We may share your information with:

  • Authorized "readers" or requestors using our platform for verification
  • Professional advisers (lawyers, bankers, auditors, insurers)
  • Regulators and authorities requiring reporting
  • Entities involved in mergers, acquisitions, or asset sales
  • Third-party companies: verification assistance, analytics (Google Analytics), cloud hosting (Hostinger, Google, Microsoft Azure, AWS)

We share subject to confidentiality and security measures, only for specified purposes. Disclosure may occur if legally required or to protect rights, property, or public safety.

6. Changes To Your Information

You may review, correct, update, or change your information by emailing support@DigitalRakshak.Com

We reserve the right to verify your identity. Access may be denied if it violates another person's rights or applicable law.

7. Our Security Practices

DigitalRakshak has appropriate security procedures, certified to protect information from unauthorized loss, misuse, alteration, or destruction. Access is limited to those with a need to know. However, security cannot be absolutely guaranteed.

8. Data Retention

DigitalRakshak retains personal information as needed to provide services, respond to inquiries, consider employment applications, partner with you, or as required by contractual, statutory, or legal obligations.

10. Third-Party Links

Our Website may contain links to third-party websites and services. We have no control over such services and are not responsible for any collection or disclosure of your information. We recommend reviewing their privacy policies.

11. Applicable Laws

This Privacy Policy complies with:

  • Section 43A of the Information Technology Act, 2000
  • Rule 3(1)(a) of the IT (Intermediary Guidelines) Rules, 2021
  • Rule 4 of the IT (Reasonable Security Practices) Rules, 2011

In case of changes in law, we may seek additional consents.

12. Grievance Officer And Contact Information

Mr. Sujeet Verma

DigitalRakshak InfoTech Pvt. Ltd.
1st Floor, Plot No. 1195/1, Sector 2A, Sector 2, Kasturba Vidyalaya, Gandhinagar, Gujarat - 382007

support@DigitalRakshak.com

13. Disclaimer

This Privacy Policy forms an integral part of the Terms of Use appearing on the Website www.DigitalRakshak.Com and must be read together at all times.